THE DAILY BS: HOW MUCH CAN YOU HANDLE?
SPARE ME THE BS (I’ve got things to do).
- Illinois customer Kenneth Card says a Texas Roadhouse served him a cheaper sirloin instead of his $30 filet mignon on three separate visits.
- Card, a former restaurant cook who knows his steak cuts, says employees acknowledged the most recent mix-up after checking with the kitchen.
- Texas Roadhouse confirmed one incorrect order and said management corrected it, but could not verify Card’s claim that it happened three times.
LAY IT ON ME (I’ve got time).
When you order filet mignon, you expect filet mignon. Not its cheaper cousin wearing a fancy price tag.
That’s the beef Kenneth Card has with Texas Roadhouse, and this fellow knows his beef better than most.
The Illinois customer says his favorite steakhouse served him a roughly $20 sirloin instead of the $30 filet he ordered. Not once. Not twice. Three times.
And here’s the detail that makes this story particularly juicy: Texas Roadhouse acknowledges that at least one steak mix-up actually happened.
Card, who lives in Illinois, says he’s been visiting the chain’s Forsyth location about once a week for more than a year. He liked the place, knew the employees and apparently had no problem paying a premium for his preferred cut.
But after repeatedly receiving what he believed was the wrong steak, he decided to make some noise.
In a TikTok video posted in early October, Card explained that he had spent years preparing and cutting meat in restaurant and hotel kitchens.
He wasn’t merely guessing that something looked suspicious on his dinner plate.
“I know what types of meat I get whenever I receive it,” he told Fox News Digital.
According to Card, the first time he received the wrong steak, he complained and employees replaced it with a filet.
The second time, he says, he simply ate what they brought him.
But when it happened a third time, Card decided the steakhouse needed to hear about it.
He called over a manager and explained that he’d once again ordered filet mignon but received something else.
Card says the restaurant took the steak back for another look, and staff eventually acknowledged that he hadn’t received the cut he ordered.
The restaurant prepared a replacement filet. By then, Card had apparently lost his appetite for dining in, so he asked to take the corrected meal home.
And that’s when the TikTok warning began making its way around the internet.
His message was simple: Pay attention to what restaurants are putting on your plate, especially when you’re spending extra for a premium cut of meat.
At the Forsyth Texas Roadhouse, an eight-ounce sirloin costs approximately $20, while the filet mignon runs about $30.
That’s a ten-dollar difference. And if you happen to be a regular customer ordering the more expensive cut, those ten-dollar surprises can become a rather expensive little habit.
The video attracted more than 30,000 views, with commenters debating whether they could recognize the difference between the two steaks.
One viewer conceded that customers unfamiliar with their cuts might never notice the switch.
Card explained that filet is exceptionally tender, while sirloin tends to be chewier and has a different texture.
In other words, there’s a reason one costs more than the other. And it’s not because somebody gave it a fancier name.
Now comes the company’s side of the story.
Texas Roadhouse told Fox News Digital that it investigated Card’s allegations and confirmed one occasion when he received the wrong steak.
A spokesperson said the company was unable to establish that the mistake happened on all three visits, as Card alleged.
Management corrected the confirmed error at the restaurant, the company said, and employees are instructed to double-check orders for accuracy before they leave the kitchen.
The company also encouraged customers who suspect they’ve received the wrong food or been charged incorrectly to alert their server immediately.
Fair enough. Restaurants make mistakes. Kitchens get busy. Orders occasionally get mixed up.
But there’s a reason this story has struck a nerve with customers.
When you’re paying restaurant prices in an economy where a steak dinner isn’t exactly pocket change, the difference between a $20 cut and a $30 cut matters.
And most people aren’t former professional cooks who can identify a sirloin by sight.
For Card, the controversy appears to have spoiled more than one dinner.
He told Fox News Digital he doesn’t expect to return to the Forsyth restaurant.
“I think I’m done going in there,” he said. “I’ll try somewhere else.”
DBS WIRE SOURCES (I’ve got all day).
- Fox News — Customer speaks out and Texas Roadhouse confirms one steak mix-up
- BroBible — Original October 12 reporting on Kenneth Card’s viral TikTok complaint
- The Mary Sue — Customer warns diners after alleged repeated filet-for-sirloin switches
- Operation Sports — Customer describes confronting the manager about his steak order
- Texas Roadhouse — Official restaurant location in Forsyth, Illinois
